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Teachers’ Perception towards Total Quality Management in Secondary Schools

Bilal Ahmad Bhat

Abstract


ABSTRACT: Quality has been the goal of human beings right from the beginning of life. It has been the driving force for all human endeavors. Quality is also the inspiration for human being to move from better to the best available option. The highest demanding and desirable need of the every hour remains the quality in every sphere. The world has been made for human being and teacher is the person, who deals with humans to mould him. There is a need to assess the perception towards quality. The purpose of this paper is to present the perception of Secondary School teachers of Kulgam district in Jammu and Kashmir, India, regarding TQM (Total Quality Management) in education. It is an attempt to get perception of Secondary School teachers and to understand how these perceptions vary by demographic variables, such as subject specialization (Arts and Sciences) and gender. For this, data were collected from 200 high school teachers from Kulgam district in Jammu and Kashmir on the J.J. Bonstingle (1992)’s conceptualization of W.E. Deming (1986)’s 14 points TQM in education; and were analyzed by using SPSS (Statistical Package for Social Sciences) version 20.0. The data collected were analyzed through ANOVA (Analysis of Variance); and it was found that there is a significant difference between variables sub-scales. The female teachers were having higher mean than male teachers; and also there was a significant difference found between male and female teachers in the perception of TQM. There is no significant difference between Arts and Sciences at the Secondary School teachers in the perception of TQM in education.

KEY WORDS: Teachers’ Perception; Total Quality Management in Education; Gender; Subject Specialization; Secondary School.

About the Author: Bilal Ahmad Bhat is a Research Scholar at the Department of Education AMU (Aligarh Muslim University), Aligarh, Uttar Pradesh, India. For academic interests, the author is able to be contacted via phone at: +919622561808 or via e-mail at: bilalbhat.amu@gmail.com

How to cite this article? Bhat, Bilal Ahmad. (2016). “Teachers’ Perception towards Total Quality Management in Secondary Schools” in EDUCARE: International Journal for Educational Studies, Vol.9(1), August, pp.41-48. Bandung, Indonesia: Minda Masagi Press owned by ASPENSI, ISSN 1979-7877.

Chronicle of the article: Accepted (January 25, 2016); Revised (June 1, 2016); and Published (August 30, 2016).


Keywords


Teachers’ Perception; Total Quality Management in Education; Gender; Subject Specialization; Secondary School

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