Link tracker pro rank tracking tool.

Enhancing Quality of Higher Education for Graduate Research Students Development

Norhasni Zainal Abiddin, Affero Ismail, Tukiran Taniredja

Abstract


ABSTRACT: Quality education becomes a major issue in higher education. The numbers of graduate students to pursue their higher education keep increasing by years. In the meantime, the institutions of higher learning are striving to attract more students, especially at the graduate level by making every effort to provide quality education. Graduate students contribute to the development of research outcome. Some scholars proposed that the strategic success of a service organization depends on its ability to consistently meet or exceed customer service expectations. A constant effort should be made to ensure the customer satisfaction. This paper provides the relevant input for effective resource development in institutional of higher education. The approach would address the needs of students further along the process with an emphasis on data gathering, management and analysis, compiling a thesis or dissertation, assessment, and the publishing of research results. Another approach would relate to generic aspects of graduate growth, development, and progress. Conceptual evidence is presented which combination of resource needs to focus. It is hoped to contribute a proper insight of effective resource in developing distinguished human capital.

KEY WORDS: Higher education, quality education, graduate students, resource development, and student development.

About the Authors: Assoc. Prof. Dr. Norhasni Zainal Abiddin is a Lecturer at the Department of Professional Development and Continuing Education, Faculty of Educational Studies UPM (Putra University of Malaysia), 43400 Serdang, Selangor, Malaysia; Affero Ismail is a Staff at the Manpower Department, Ministry of Human Resource, Federal Government Administration, 62530 Putrajaya, Malaysia; and Prof. Dr. Haji Tukiran Taniredja is a Lecturer at the Faculty of Education and Teacher Training UMP (Muhammadiyah University of Purwokerto) in Central Java, Indonesia. Corresponding author is nonie@putra.upm.edu.my

How to cite this article? Abiddin, Norhasni Zainal, Affero Ismail & Tukiran Taniredja. (2013). “Enhancing Quality of Higher Education for Graduate Research Students Development” in EDUCARE: International Journal for Educational Studies, Vol.5(2) February, pp.133-146. Bandung, Indonesia: Minda Masagi Press owned by ASPENSI in Bandung, West Java; and FKIP UMP in Purwokerto, Central Java, ISSN 1979-7877.

Chronicle of the article: Accepted (December 19, 2012); Revised (January 30, 2013); and Published (February 17, 2013).


Full Text:

PDF

References


Adee, A. (1997). “Linking Student Satisfaction and Service Quality Perceptions: The Case of University Education” in European Journal of Marketing, 31(7), pp.528-540.

Alexander, F.K. (2001). “The Changing Face of Accountability” in The Journal of Higher Education, 71(4), pp.411-432.

Bemowski, K. (1991). “Restoring the Pillars of Higher Education” in Quality Progress, pp.37-42.

Binns, T. & R. Potter. (1989). “Improving the Effectiveness of Graduate Supervision: Never Mind the Quality, Feel the Width” in Journal of Geography in Higher Education, 13(2), pp.210-216.

Brown, G. & M. Atkins. (1988). Effective Teaching in Higher Education. London: Methuen.

Burton, W.H. & L.J. Brueckner. (1995). Supervision: A Social Process. New York: Appleton-Century-Crofts, Inc.

CGS [Council of Graduate Schools]. (1990). “Research Student and Supervisor” as cited in J.G. Donald [ed]. (1995). “Graduate Student Supervision Policies and Procedures: A Case Study of Issues and Factors Affecting Graduate Study” in The Canadian Journal of Higher Education, XXV(3), pp.71-92.

Chong, Y. (2002). “The Service Quality of UPM School of Graduate Studies”. Unpublished Master Thesis. Serdang, Malaysia: UPM [Putra University of Malaysia].

Donald, J.G., A. Saroyan & D.B. Denison. (1995). “Graduate Student Supervision Policies and Procedures: A Case Study of Issues and Factors Affecting Graduate Study” in The Canadian Journal of Higher Education, XXV(3), pp.71-92.

Dunwoody, P.T. & M.L. Frank. (1995). “Why Students Withdraw from Class?” in The Journal of Psychology, 129(5), pp.553-558.

Elgar, F. (2003). PhD Completion in Canadian Universities: Final Report. Halifax, Nova Scotia: Graduate Students Association of Canada.

Firdaus, A. (2006a). “Measuring Service Quality in Higher Education: HEdPERF versus SERVPERF” in Marketing Intelligence & Planning, 24(1), pp.31-47.

Firdaus, A. (2006b). “The Development of HEdPERF: A New Measuring Instrument of Service Quality for the Higher Education Sector” in International Journal of Consumer Studies, 30(6), pp.569-581.

Frisher, J. & K. Larsson. (2000). “Laissez-Faire in Research Education: An Inquiry into a Swedish Doctoral Program” in Higher Education Policy, 13(2), pp.132-155.

Golde, C.M. (2000). “Should I Stay or Should I Go? Student Descriptions of the Doctoral Attrition Process” in The Review of Higher Education, 23(2), pp.199-227.

Hattie, J. (1990). “Performance Indicators in Education” in Australian Journal of Education, 3, pp.249-276.

Hill, Y., L. Lomas & J. MacGregor. (2003). “Students’ Perceptions of Quality in Higher Education” in Quality Assurance in Education, 11(1), pp.15-20.

Hockey, J. (1994). “Establishing Boundaries: Problems and Solutions in Managing the PhD Supervisor's Role” in Cambridge Journal of Education, 24(2), pp.293-305.

Holdaway, E., C. Deblois & I. Winchester. (1995). “Supervision of Graduate Students” in The Canadian Journal of Higher Education, XXV(3), pp.1-29.

Humphrey, R. & P. McCarthey. (1999). “Recognising Difference: Providing for Graduate Students” in Studies in Higher Education, 24(3), pp.371-386.

Jacobs, L.J. (1994). “Die Rol van Die Studieleier of Promoter” in Progressio, 16(2), pp.29-34.

Johnston, S. (1996). “Professional Development for Graduate Supervision” in Australian Universities' Review, 38(2), pp.12-15.

Johnson, S. & J. Broda. (1996). “Supporting Educational Researchers of the Future” in Educational Review, 48(3), pp.269-281.

Jusoh, A. et al. (2004). “Service Quality in Higher Education: Management Students’ Perspective”. Unpublished Project Report. Skudai, Johor: UTM [Technology University of Malaysia].

Katz, E.L. (1997). “Key Players in the Dissertation Process” in New Directions for Higher Education, 25(3), pp.16-19.

Lagrosen, S., R. Seyyed-Hashemi & M. Leitner. (2004). “Examinations of the Dimensions of Quality in Higher Education” in Quality Assurance in Education, 12(2), pp.61-69.

Lessing, A.C. & S. Schulze. (2002). “Graduate Supervision and Academic Support: Students’ Perceptions” in South African Journal of Higher Education, 16(2), pp.139-149.

Lessing, N. & A.C. Lessing. (2004). “The Supervision of Research for Dissertations and Theses” in Acta Commercil, 4, pp.73-89.

Lovitts, B.E. (2005). “Being a Good Course-Taker is Not Enough: A Theoretical Perspective on the Transition to Independent Research” in Studies in Higher Education, 30(2), pp.137-154.

Mackinnon, J. (2004). “Academic Supervision: Seeking Metaphors and Models for Quality” in Journal of Further and Higher Education, 28(4), pp.395-405.

Malfroy, J. (2005). “Doctoral Supervision, Workplace Research, and Changing Pedagogic Practices” in Higher Education Research and Development, 24(2), pp.165-178.

Martin, Y.M., M. Maclachlan & T. Karmel. (2001). “Graduate Completion Rates”. Occasional Paper Series, Higher Education Division, DETYA (now DEST).

McAlpine, L. & J. Norton. (2006). “Reframing Our Approach to Doctoral Programs: An Interactive Framework for Action and Research” in Higher Education Research and Development, 25(1), pp.3-17.

McAlpine, L. & J. Weiss. (2000). “Mostly True Confessions: Joint Meaning-Making about the Thesis Journey” in Canadian Journal of Higher Education, 30(1), pp.1-26.

McLaughlin, D. & W.G. Tierney. (1993). Naming Silenced Lives: Personal Narratives and Processes of Educational Change. New York: Routledge.

Moses, I. (1994). “Supervision of Higher Degree Students-Problem Areas and Possible Solutions” in Higher Education Research and Development, 3, pp.153-165.

Mouton, J. (2001). How to Succeed in Your Master's and Doctoral Studies. Pretoria: Van Schaik.

Owlia, M.S. & E.M. Aspinwall. (1997). “TQM in Higher Education: A Review” in International Journal of Quality & Reliability Management, 14(5), pp.527-543.

Parasuraman, A., V.A. Zeithaml & L.L. Berry. (1994). “Reassessment of Expectations as a Comparison Standard in Measuring Service Quality: Implications for Future Research” in Journal of Marketing, 58(1), pp.111-124.

Phillips, E.M. & D.S. Pugh. (2000). How to Get a PhD: A Handbook for Students and Their Supervisors. Buckingham: Open University Press.

Rademeyer, G. (1994). “Thesis Supervision: Getting the Genie Out of the Lamp” in South African Journal of Higher Education, 8(2), pp.92-95.

Safahieh, H. & D. Singh. (2006). “Information Needs of International Students at a Malaysian University” in C. Khoo [ed]. Proceedings of the Asia-Pacific Conference on Library and Information Education and Practice 2006 (A-LIEP 2006), Singapore, 3-6 April 2006. Singapore: School of Communication and Information NTU [Nanyang Technological University], pp.479-485.

Sayed, Y., G. Kruss & S. Badat. (1998). “Students’ Experience of Graduate Supervision at the University of the Western Cape” in Journal of Further and Higher Education, 22(3), pp.275-285.

Sheehan, J. (1993). “Issues in the Supervision of Graduate Research Students in Nursing” in Journal of Advanced Nursing, 18, pp.880-885.

Smallwood, S. (2004). “Doctor Dropout: High Attrition from PhD Programs is Sucking Away Time, Talent and Money, and Breaking Some Hearts Too” in The Chronicle of Higher Education, 50(19), A 10.

Smith, R. (2000). “Done is Better than Perfect: The Current Crisis in US Higher Education, its Multiple Consequences, and the Universities’ Unwillingness to Fund a Possible Solution” in IMP Magazine, pp.5-9.

Soutar, G. & M. McNeil. (1996). “Measuring Service Quality in a Tertiary Institution” in Journal of Educational Administration, 34(1), pp.72-82.

Srikanthan, G. & J. Dalrymple. (2003). “Developing Alternative Perspectives for Quality in Higher Education” in The International Journal of Educational Management, 17(3), pp.126-136.

Sureshchandar, G.S., C. Rajendran & T.J. Kamalanabhan. (2001). “Customer Perceptions of Service Quality: A Critique” in Total Quality Management, 12, pp.111-124.

Wright, T. & R. Cochrane. (2000). “Factors Influencing Successful Submission of PhD Theses” in Studies in Higher Education, 25(2), pp.181-195.

Zainal Abiddin, N. & A. Ismail. (2012). “Exploring Student Development Theory in Enhancing Learning through Supervision” in International Journal of Academic Research in Progressive Education and Development, 1(1), pp.213-223.


EDUCARE: International Journal for Educational Studies. Ciptaan disebarluaskan di bawah Lisensi Creative Commons Atribusi-BerbagiSerupa 4.0 Internasional